Our Event Calendar

 

 

How do I sign up for an event?

You can sign up for events via your VMS account. 

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If you have previously signed up for an event and no longer see it in your list, please simply look for the tab labeled "my events".

If you are from a different division and want to attend an event at Rogers Arena, please email rogers.arena@sjabcy.ca with:

your name, your division, your training level and your phone number, and one of our officers will share the event with your division.​​

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What to wear for the event?

SJA-issued white dress Shirt black pants, black shoes/boots, and black belt. You may wear your SJA-issued black sweaters if you have one, but be advised that yellow High Visibility Vests will be provided. The yellow vests provided are mandatory for all volunteers who are providing patient care, in accordance with building policy.

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We recommend that you avoid athletic wear as they are very absorbent and will soak up protein spills rather than keep you dry and safe. If you have not been issued an SJA Uniform shirt yet, please wear a white dress shirt or T-Shirt.

 

Can I bring accessories?

• You may bring an earpieces or headphones with a 3.5mm headphone connector to aid in hearing the radios.

• You may also bring a stethoscope, trauma shears or duty belt if you have one.  

• Please DO NOT bring electronic BP Cuffs, ECG monitors, Glucose monitors, IV supplies, Medication intended for patient use, or anything not in the scope of Medical First Responder

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Where do I park?

Please see the Parking Page below. If using your Cell phone, just click on the icon and google map will show how to get there!

 

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I'm at the Arena, where do I go?

Once you arrive at the arena, please enter through Gate 9 if you walked/took transit or are getting dropped off.

• If you were granted permission to park, please follow the instructions on your confirmation email. 

• Let security know that you are with St John Ambulance First Aid and needs to enter the arena through Gate 9. Do not use Gate 2. If you have any trouble at Gate 9, please call 778-788-3843.

• Meet the rest of the team at FA100 located across Section 104 on Level 100.

• If you encounter any problems, ask them to contact the St John Ambulance Duty Commander @ 778-788-3843. 

• Volunteers must report to FA100 immediately upon entering the building.

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I'm ready for my shift, now what?

You have made it to FA100, now you can expect a briefing of the event. We will go over some important event specific information that volunteers need to know about a particular event. ​​​

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Wait, I can get a refund?

Volunteering at Rogers Arena doesn't have to cost a lot. Volunteers already get 50% off food and free drinks. With your receipt, you can apply for a refund from PHQ. Please see the Reimbursement policy and find the form here. 

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​I'm going to be late/I need to cancel my shift?

Please email Rogers.Arena@sjabcy.ca to address your concerns.

• For urgent questions during event times to (778) 788-3843

• Please note that the supervisor Line is not monitored outside of event times.

• If you cancel within 48 hours before the call-time, please find a replacement.

• If you are going to be late to a shift, email Rogers.arena@sjabcy.ca as soon as possible.

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​What if I need to report something?

Please use one one of the available forms below to report any complaints, commendations, or anything really...

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​​​How do I use The Volunteer Management System?

First action, Creating your VMS account. You will be provided with a unique invitation link to redeem your portal access (VMS) and will receive a link via your email. Clicking the link will open the webpage automatically. Select menu button that reads "Create Account". Select it and follow on screen prompts to sign up. Bottom of the page, you will see sign in options. Below the email and password fields, you will see "Don't have an account?" "Sign Up Now"     Click on "Sign up now". Type in your email address (Note: Use same email address you were provided invitation link). Select a password you would like to use. Your password must be between 8 and 16 characters and must contain a capital letter and a special character. Once you fill in passwords fields, select menu button "Create". Welcome to Team 1307! You are signed up on VMS. 

 

Instructions for changing profile information, signing up for events, and volunteer hours information, select menu below to open video. Video will guide you through detailed information on how the Volunteer management system works. If you have any questions or concerns, please email rogers.arena@sjabcy.ca.

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